Shipping & Shop Policies

Shipping

All orders over $200 USD ship for free within North America. Rates are calculated at check out and are based upon package size, weight and delivery zone. Shipping confirmation will be emailed to you when your order has shipped. Homeday products are shipped via Canada Post.

I'm happy to offer free local delivery within the city limits of Guelph, Ontario. Select "free local delivery" at checkout, and I will be in touch by email prior to delivery.

A shipping rate calculator is available prior to checkout. To find it, add an item to your cart then view your shopping cart. Scroll down to the bottom of the page and enter your country and zip/postal code to determine shipping costs.

Please note: tracking is not included on orders shipped via Small Packet USA/International- Air. 

Production Times

Homeday quilts are made-to-order and ship within 4-6 weeks.  Punch needle supplies and kits ship within 1-3 business days. If you need your order sooner, please contact me prior to ordering to discuss production and shipping upgrades.

Customs

All orders are shipped from Ontario, Canada.  Customers are responsible for any customs and import taxes that may apply.  I am not responsible for delays due to customs.

Returns & Exchanges

I want you to love your Homeday product.  If you're unhappy with your order in any way, please contact me within 7 days of receipt to discuss an exchange, store credit or refund. Return shipping costs are the responsibility of the customer.  

Unfortunately, I am unable to offer refunds on digital downloads (ebooks/patterns) and custom quilts.

Copyright

All patterns and images (including physical items made using Homeday Studio patterns) are for personal use only and not for reselling or commercial use.

Homeday Studio shipping & returns